AI sales and support
Detalk is the AI agent for sales and support, with a CRM built in. It replies in seconds, in your customer's language, and files every conversation as a contact and a deal.
Do you have the Trail boot in a size 9?
Yes, size 9 is in stock. Want it shipped today? Orders before 3 pm go out the same day.
Yes please. Can I return them if they don't fit?
Yes, you have 30 days. I'll put a prepaid label in the box.
Perfect, I'll take them.
Done! Your order is confirmed. I've saved you to our customer list.
Contact saved · Deal $128
01 · What it is
Detalk is an AI sales and customer support platform with a CRM built in. Its agents answer questions from your own knowledge base, qualify leads, book calls and pass tricky cases to your team, in English, Korean and Spanish. Every conversation becomes a contact, a deal and a note in your CRM, so nothing is left behind in a chat window.
The agent talks. The CRM remembers.Support · Sales · CRM · Handoff
01 / 04 · Product
Your agent answers from your own help docs, policies and past replies, at any hour, in the customer's language. It shows where each answer came from, and says so when it doesn't know.
Resolved in 6 s
The sales agent greets every visitor, asks the questions your best rep would ask, answers pricing questions and books the call while the lead is still warm.
Qualified lead · Web chat
NeedRollout for 12 reps
Budget$500 a month
TimingThis month
Call booked · Thu 3:00 pm
Names, emails, needs and budgets are pulled out of the chat and saved as a contact and a deal. Move deals through your pipeline, and open the full conversation in one click.
New
Qualified
Proposal
Won
When a customer is upset, asks for a big refund or needs a decision only you can make, the agent stops, writes a summary and passes the conversation to your team with everything it learned.
Needs a human
ReasonRefund over $200
Assigned to you
Never off shift: Web chat, WhatsApp, Email, SMS, Voice, Instagram
02 · CRM
Detalk reads each chat, pulls out the name, company, contact details and what the customer wants, and fills in the record while the conversation is still going. No forms, no copy and paste.
Hi, I'm Dana Lee from Northwind. We'd like this for 12 reps.
Welcome, Dana! What's the best email to send the plan details to?
dana@northwind.co. Call me on 555 0142 if that's easier.
Contact record
NameDana Lee
CompanyNorthwind
Seats12
Emaildana@northwind.co
Phone555 0142
Team planQualified
03 · Languages
Detalk spots the language of each message and answers in it, in the same thread, from the same knowledge base. Write a help article once and every language gets the answer.
English
Do you ship to Canada?
Yes, in 3 to 5 business days. Shipping is free over $75.
한국어
주말에도 배송되나요?
네, 토요일까지 배송돼요. 일요일은 쉬는 날이에요.
Español
¿Puedo cambiar mi plan después?
Claro. Cambias de plan cuando quieras y se ajusta en tu próxima factura.
04 · How it works
Point Detalk at your website, your help docs and the channels you use. It reads them and builds the knowledge base for you.
Set the tone, the qualifying questions and the rules for when a person takes over. Try it in a preview chat before a single customer sees it.
Switch the agent on. It answers, qualifies and logs every chat, and your team opens the inbox for the conversations that need a person.
05 · FAQ
Detalk is an AI agent platform for sales and customer support with a CRM built in. The agents answer customers, qualify leads and book calls, and every conversation is saved as a contact and a deal.
You give it your website, help articles and documents. It answers only from that material, shows which source it used, and passes the conversation to your team when the answer isn't there.
Yes. You set the rules, such as refunds, upset customers or deals above a certain size. When one applies, the agent writes a summary and assigns the conversation to your team in the shared inbox.
Detalk answers in English, Korean and Spanish. It works on web chat, email, WhatsApp, SMS, voice and Instagram.
No. Contacts, companies, deals and notes are built in, and every conversation is linked to its contact. Your data stays in your own workspace, separate from other customers.
Detalk is opening to teams in stages. Request access, tell us about your business, and we'll set up your first agent with you.
Contact
Request access and we'll set up your first Detalk agent with you. Tell us about your business. We read every message.